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All products in the store are artificial, it is inevitable that there will be a little unsatisfactory place, but we will bring a sincere smile, hope to meet a sunny and generous you! Artificial flower art: In the process of transportation, there will be blade drop or extrusion deformation, this phenomenon is not a quality problem, with a hair dryer or hot steam can restore the pattern. Product Size: We will try our best to control the error within 1-3CM. Due to the different elasticity of the fabric, the size error of the leaf will be relatively large. Please kindly understand. About color difference: The pictures in this shop are taken in kind, so as to restore the true color. The pictures of the commodity part may show different colors due to the differences in the shooting light, environmental lighting and display, which belong to the natural property. If there is any color difference, please understand.Q: Is there any color difference between the cargo I get and the photos that you are showing? A: Color difference might be possible due to different light effects and computer screen effects. Artificial grass are dyed by hand, so different batches might be slightly different in colors. Generally speaking, the color difference won't affect the usage. Q: Is there any defect with the artificial grass? A:Artificial grass are handmade products, which means that they won't be perfect as mechanical products. Defect might happen for some products. We will inspect carefully before shipping to make sure the quality. Q: What is the MOQ of your artificial grass? A: The MOQ is different for different models of grass. MOQ can be provided if we have the item in stock. Please contact us for stock information if you need small quantity. Different colors for each item or different items can be ordered together. We are trying our best to satisfy your demands. Q: How do you deliver our order? A: We have very good cooperation with shipping agents, airfreight agents and courier companies. We deliver your order by sea, air or courier ( FedEx, UPS, TNT, EMS etc.)